Privacy Policy

Last updated: September 13, 2026

1. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (username, email, password)
  • Profile information (name, contact details)
  • Business information (clients, projects, invoices)
  • Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends and usage

3. Data Security

We use administrative, technical, and organizational safeguards designed to protect personal data. No online service can guarantee absolute security. Safeguards are reviewed in light of the nature of the data, available technology, and risk, and may include:

  • Role-based access controls and workspace isolation
  • Protected authentication, session controls, and request validation
  • Logging, monitoring, testing, and vulnerability remediation
  • Incident assessment and legally required notifications when a qualifying breach occurs

4. Data Retention

We keep identifiable data only as long as reasonably necessary for the purposes described in this Policy, taking account of account status, legal duties, disputes, security, and technical backup cycles. Retention may include:

After an account or data deletion request, we delete or de-identify information unless limited retention is required for legal obligations, accounting, disputes, fraud prevention, security, or backup recovery. We may keep irreversibly anonymized and aggregated information that can no longer identify you to measure reliability and usage, prevent abuse, and improve website and product functionality.

  • Active-account and workspace data while needed to provide the service and until deletion is completed
  • Limited billing, transaction, consent, audit, fraud-prevention, and security records for applicable legal or limitation periods
  • Residual copies in protected backups until they are overwritten or expire under normal backup cycles; they are not restored for ordinary business use after deletion
  • Irreversibly anonymized or aggregated statistics retained without a fixed expiry because they no longer identify an individual

5. Disclosure and Sale of Data

We do not sell ownership of your personal data. We disclose data only as needed to provide the service through contracted providers, at your direction, during a business reorganization subject to appropriate protections, to protect rights and security, or when legally required. Providers may process data only for authorized purposes under their applicable agreements.

6. Your Rights

Using this site does not waive or transfer your rights in your personal data. Subject to applicable law and verified identity, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability

7. Cookies and Similar Technologies

We use cookies and similar storage needed for authentication, security, preferences, and service operation, and may use limited analytics to understand site usage. Browser controls can restrict cookies, but disabling necessary cookies may prevent sign-in or other functions.

8. Service Providers and International Processing

We may use providers for hosting, email delivery, authentication, calendar connections, payments, support, and analytics. Data may be processed in countries other than your own, subject to contractual or other safeguards required by applicable law. Third-party services you choose to connect also operate under their own terms and privacy policies.

9. Children

clientfam is a business service and is not directed to children. Do not submit a child's personal data unless you have lawful authority and all required permissions. Contact us if you believe a child provided personal data without proper authorization.

10. Changes to This Policy

We may update this Policy as our services, practices, or legal duties change. We will post the effective date and provide additional notice of material changes when required by law.

11. Contact Us and Complaints

To ask a privacy question, exercise a data right, request deletion, or raise a complaint, please contact us. You may also have the right to complain to your local data protection or consumer authority.