How to Manage Email Campaigns

Email campaigns let you send one message to a selected audience of clients, leads, or both. The campaign page shows recipient progress and delivery results.

Creating a Campaign

Open Campaigns, select New Campaign, and complete the campaign form.

  • Campaign name: A name that helps you identify the campaign.
  • Subject line: The subject recipients will see.
  • Audience: Choose all clients, all leads, or both groups.
  • Message: Write the email content.
  • Schedule: Enter the delivery time in your profile timezone. Saving a draft does not send it; review recipients and select Send Now to queue delivery for that time.
  • Send rate: Choose how many emails can be sent each minute.

Reviewing and Sending

Open a campaign to preview its recipients and review the message. A draft or failed campaign can be sent with Send Now. You can remove individual recipients before sending.

Checking Results

The campaign details show whether the campaign is a draft, sending, sent, or failed. Recipient results show queued, sent, failed, or skipped when a recipient has opted out.

Deleting a Campaign

Open the campaign, select Delete, and confirm the action.

Tip:

Preview the recipient list and send yourself a careful final read before starting a large campaign.

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